This page documents how Elevate Automation Solutions (EAS) and its clients obtain consumer consent for automated SMS messaging, in compliance with the Telephone Consumer Protection Act (TCPA) and Twilio's Acceptable Use Policy.
Company
Elevate Automation Solutions
Contact
Ryan Krieger, Founder
Website
eas.venturesPhone
(217) 728-1398Location
Sullivan, Illinois, USA
EAS provides missed call text-back automation for small and mid-sized trades businesses (HVAC, plumbing, electrical, roofing). When a customer calls a business phone number and the call goes unanswered, the EAS system automatically sends an SMS within 30 seconds to recover the lead.
Messages are sent on behalf of EAS client businesses to their own customers and inbound leads. All messages are transactional or service-related in nature — they respond to an action the consumer has already taken (placing a call or submitting a web form).
Message Type
Transactional / Service
Opt-In Type
Express written + implicit inbound
Frequency
1–5 messages per inquiry
When a visitor submits the contact form on eas.ventures (or any EAS-powered client website), they enter their name, email, and phone number. Directly below the phone field, the following opt-in disclosure is displayed in visible text before the submit button:
OPT-IN DISCLOSURE TEXT
"By submitting this form, you agree to receive automated text messages from [Business Name] about your inquiry. Message & data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. View our Privacy Policy and Terms & Conditions."
When a visitor shows exit intent on the EAS website, a popup appears requesting their email and phone number to receive a free ROI report. The same opt-in disclosure is displayed below the phone field:
OPT-IN DISCLOSURE TEXT
"By providing your phone number, you consent to receive automated SMS messages from Elevate Automation Solutions. Reply STOP to opt out at any time. Reply HELP for help. Message & data rates may apply."
When a customer calls a business phone number powered by EAS and the call goes unanswered, the system sends one automated text-back within 30 seconds. This constitutes an implicit opt-in based on the customer's initiated contact. The first message always includes opt-out instructions.
OPT-IN DISCLOSURE TEXT
"You recently called [Business Name]. We're sorry we missed you! Reply STOP at any time to stop receiving messages."
The following are representative messages sent by the EAS automated system. All messages include opt-out instructions. Bracketed values are dynamically replaced with actual business/customer data.
STOP KEYWORD
Immediate opt-out
Replying STOP, CANCEL, UNSUBSCRIBE, END, or QUIT immediately removes the consumer from all automated messaging. No further messages are sent. A single confirmation is sent.
HELP KEYWORD
Support response
Replying HELP triggers an automated response with the business name, support contact email ([email protected]), and opt-out instructions.
MESSAGE FREQUENCY
1–5 messages per inquiry
Message frequency depends on consumer engagement. A single missed call generates 1–3 follow-up messages over 48 hours. Booking confirmations and reminders add 1–2 additional messages.
RATES
Standard carrier rates apply
Message and data rates may apply depending on the consumer's mobile carrier plan. EAS does not charge consumers for receiving messages.
PRIVACY POLICY
eas.ventures/privacy
Describes how EAS collects, uses, and protects personal information including phone numbers and SMS consent records.
TERMS & CONDITIONS
eas.ventures/terms
Governs use of EAS services including TCPA compliance responsibilities, client obligations, and messaging system usage.
Elevate Automation Solutions
Ryan Krieger — Sullivan, Illinois