Privacy Policy

1. Who We Are

Elevate Automation Solutions ("EAS," "we," "us," or "our") is an automation services company operated by Ryan Krieger, located in Sullivan, Illinois. Our website is eas.ventures. We build AI-powered automation systems for small and mid-sized trades businesses including HVAC, plumbing, electrical, and roofing companies.

For questions about this policy, contact us at: [email protected] or call (217) 728-1398.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, and business name when you submit a lead form, book a discovery call, or contact us directly.
• Business information — trade type, company size, and operational details you share during onboarding or sales conversations.
• Usage data — pages visited, time on site, browser type, and referring URL, collected automatically via Google Analytics 4 and Meta Pixel.
• Communication data — emails, SMS messages, and call records when you communicate with us.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule discovery calls
• Deliver and manage automation services you have purchased
• Send service-related communications (onboarding, updates, invoices)
• Send marketing communications — you may opt out at any time
• Improve our website and services through analytics
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• GoHighLevel (GHL) — our CRM platform, which stores and manages contact records and automated follow-up sequences.
• GoHighLevel Calendar — for scheduling discovery calls. GoHighLevel's privacy policy governs data collected during booking.
• Stripe — for payment processing. Stripe's privacy policy governs payment data.
• Google Analytics — for website analytics. Data is anonymized and aggregated.
• Meta (Facebook/Instagram) — for conversion tracking via Meta Pixel.
• Legal requirements — if required by law, court order, or to protect our rights.

We will never sell, rent, or share your phone number or SMS opt-in consent information with any third party for marketing purposes. SMS consent data is shared only with our messaging platform provider (GoHighLevel/LeadConnector) solely for the purpose of delivering text messages you have opted in to receive.

5. SMS Messaging

When you submit a form on eas.ventures and opt in to receive SMS messages, Elevate Automation Solutions LLC may send you customer care text messages including appointment reminders, follow-up responses to your inquiries, and service updates. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected] or (217) 728-1398.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies. We use:

• Essential cookies — required for the site to function (session management, security).
• Analytics cookies — Google Analytics 4 tracks page views, session duration, and user behavior to help us improve the site.
• Marketing pixels — Meta Pixel tracks conversions and enables retargeting on Facebook and Instagram.

You can disable cookies in your browser settings. Note that disabling cookies may affect site functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Lead and contact data is retained in GHL for up to 3 years unless you request deletion. Analytics data is retained per Google's and Meta's standard retention policies.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of marketing communications at any time
• Opt out of the sale of personal information (we do not sell data)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. Security

We implement industry-standard security measures including HTTPS encryption, secure database storage, and access controls. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take reasonable precautions to protect your data.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: